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How the ACC Network Built Its Business Before It Ever Launched

By Cheval John | Vallano Media
This article was created with the assistance of artificial intelligence.
The final version was reviewed, edited and fact-checked by the author


Graphics created with AI-assisted design tools.
Visual concepts, editorial direction, composition, and final creative decisions were developed by Vallano Media.

When the ACC Network officially launched on August 22, 2019, fans finally had a 24-hour television home dedicated to Atlantic Coast Conference athletics.

The new channel joined an increasingly important group of conference-specific media networks, offering live competition, studio programming, documentaries, analysis and year-round ACC coverage.

To many viewers, August 22 was the beginning.

From a business perspective, however, the ACC Network had been under construction for years.

The Atlantic Coast Conference and ESPN did not wait until the television channel was ready before developing the infrastructure and digital presence behind it.

Instead, the rollout began years earlier, providing member schools with time to develop production capabilities while giving fans considerably more ACC content through ESPN’s digital platforms.

That makes the ACC Network an interesting business case beyond college athletics.

Sometimes the smartest way to launch something new is to start building the system around it before the finished product ever reaches the public.

The Network Started Digitally

The strategy became public in July 2016, when the ACC and ESPN announced plans for a dedicated ACC Network scheduled to launch in 2019.

But there was another important part of that announcement.

ACC Network Extra, or ACCNX, would begin in August 2016 through ESPN’s digital platforms.

The ACC described the digital service as the “initial phase” of the eventual ACC Network.

That distinction matters.

The ACC wasn’t announcing a television network and then asking fans to wait three years for something to happen.

The digital component of the strategy was beginning almost immediately.

At launch, ACC Network Extra was expected to carry more than 600 exclusive live events, with that inventory growing as the conference moved closer to the television network’s debut.

Fans could find ACC competition that extended well beyond the football and men’s basketball games traditionally associated with major college sports television.

Baseball, softball, volleyball, soccer and numerous Olympic sports could become part of a much larger digital inventory.

For fans, that meant more opportunities to follow their schools.

For the conference and its universities, it meant something else: they had three years to develop experience producing the enormous amount of programming a conference network would eventually require.

Streaming Became Part of the Foundation

ACC Network Extra gave member institutions years of experience producing live events before the linear network arrived.

That experience became increasingly important as August 2019 approached.

ESPN worked with school production staffs in preparation for the demands of the new network, with Sports Video Group reporting at the time of the launch that ESPN had spent roughly 18 months training personnel across the conference.

Schools weren’t simply waiting for ESPN to arrive with television trucks every time an event needed to be produced.

The campuses themselves were becoming an important part of the production system.

That changed the scale of what the ACC could offer.

A conference with numerous universities and dozens of sports could produce far more programming if production capabilities existed throughout the conference instead of being concentrated in one central location.

Streaming therefore represented more than another place to put games.

It became part of the infrastructure behind the eventual television network.

Every Stream Increased Familiarity

There was another potential benefit to starting digitally.

Every streamed baseball game, volleyball match, soccer contest or other ACC event gave fans another opportunity to interact with conference athletics through ESPN’s digital ecosystem.

We should be careful not to claim that ACC Network Extra automatically created the audience that later watched ACC Network.

Public evidence does not establish that direct causal relationship.

What we can say is that the conference had an established digital product years before the linear channel debuted.

That meant the ACC Network wasn’t arriving in 2019 without a digital history behind it.

Fans had already been offered hundreds of ACC events through ACCNX, while universities had accumulated years of experience creating that programming.

The television network would eventually make the ACC’s media operation much larger.

But the foundation was already being built.

Building the Network Before Turning It On

While fans watched ACC events online, another transformation was taking place behind the scenes.

ACC campuses were becoming production centers.

Every Campus Became Part of the Network

Launching a national sports network required considerably more than building a studio at ESPN headquarters.

Member institutions needed the ability to contribute live programming themselves.

Universities invested in cameras, control rooms, replay systems, graphics technology, connectivity and other equipment necessary for producing broadcasts.

Those facilities helped create a distributed production operation capable of supporting the enormous programming inventory envisioned for ACC Network and ACC Network Extra.

The investments also had an educational benefit.

Students interested in broadcasting, journalism, communications and sports media could gain hands-on experience working on live productions.

The ACC later highlighted student employment opportunities among the benefits created by the network, while individual universities developed production environments where students could learn alongside professionals.

That makes the campus component especially interesting from a business standpoint.

The ACC wasn’t merely expanding distribution.

It was developing production capacity throughout its organization.

Building Excitement Before Launch Day

As August 2019 approached, ESPN increased promotion of the new network.

Programming announcements introduced viewers to studio shows, documentaries, football coverage and other original content.

The network’s launch week was promoted as an event itself, culminating with the channel going live at 7 p.m. Eastern on August 22.

But having programming ready did not solve one of the biggest challenges facing any television network.

Fans still needed a way to receive it.

The Distribution Battle

Distribution became one of the most visible business stories surrounding the ACC Network’s launch.

ESPN negotiated with cable, satellite and streaming providers to add the channel to their services.

Some agreements were secured well ahead of launch, while others came remarkably close to opening night.

Charter Communications reached an agreement that brought ACC Network to Spectrum customers on August 14, 2019—only eight days before launch.

And the distribution story didn’t end when the channel went live.

Cox Communications announced an agreement to carry ACC Network on September 4, almost two weeks after the network had debuted.

For some fans, therefore, August 22 wasn’t necessarily the day they gained access.

That provides one of the clearest business lessons in the entire story.

Content and distribution are separate problems.

You can create a strong product, build infrastructure and generate interest, but customers still need a practical way to reach what you’re selling.

A Long-Term Investment

The ACC Network required investments throughout the conference.

Universities developed production facilities and expanded their broadcasting capabilities.

ESPN committed resources to programming, production, talent, promotion and distribution.

The ACC later said the network produced increased revenue distributions for its institutions, but the broader value proposition went beyond one revenue figure.

The network provided another platform for ACC athletics, expanded the conference’s programming inventory and created additional opportunities to showcase member institutions throughout the year.

Video Courtesy of ACC Digital Network YouTube Channel
The years leading to 2019 therefore weren’t simply a countdown to opening night.

They were the construction of the operation behind it.

Launch Night Finally Arrives

At 7 p.m. Eastern on August 22, 2019, ACC Network officially went live.

Its launch programming introduced the network through studio coverage, conference personalities, original programming and previews of the upcoming season.

But the channel wasn’t starting from zero.

ACC Network Extra had existed since 2016.

Schools had spent years developing production capabilities.

ESPN had worked with campus staffs to prepare for live television.

Distribution agreements had been negotiated across multiple providers, with some negotiations continuing after launch.

August 22 was an important milestone.

But much of the business behind the network had already been built.

The Business Lessons Behind the Launch

The scale of the new operation became clearer once ACC Network arrived.

At launch, ESPN projected that ACC Network and ACC Network Extra would combine to carry approximately 1,350 events during the network’s first year.

Football and men’s basketball naturally remained important parts of the network, but that enormous inventory created room for much more.

Baseball.

Softball.

Women’s basketball.

Soccer.

Volleyball.

Lacrosse.

Field hockey.

Wrestling.

Swimming and diving.

Tennis.

And other ACC championship sports.

For universities, the network provided a year-round platform capable of showcasing far more of an athletic department than its highest-profile teams.

A Potential Recruiting Tool

Additional exposure could also become part of the recruiting conversation.

It would go too far to claim that ACC Network broadly improved recruiting throughout the conference without evidence demonstrating that outcome.

There is, however, evidence that schools recognized recruiting value in the infrastructure surrounding the network.

Around the time of the launch, Georgia Tech officials discussed how their new ACC Network production facility could assist recruiting in multiple ways.

The logic isn’t difficult to understand.

Prospective student-athletes and their families could see more competitions, while universities could point to their media facilities and the increased availability of their sports through ESPN platforms.

Rather than calling ACC Network a proven conference-wide recruiting advantage, it is more accurate to describe visibility and production capabilities as additional tools schools could incorporate into recruiting.

That distinction matters.

Build the System Before the Launch

The biggest business lesson from ACC Network may have little to do with television.

Organizations often concentrate their attention on launch day.

The ACC’s rollout demonstrates another approach.

Start building the system first.

The digital component began in 2016.

Campus production capabilities developed over several years.

Students and professional production staffs gained experience.

ESPN worked with universities in preparation for television production.

Programming was developed.

Distribution agreements were negotiated.

Then came August 22, 2019.

That sequence provides a useful framework for entrepreneurs and small businesses as well.

A new business doesn’t necessarily need to wait for the perfect website before demonstrating expertise.

A future podcast can begin developing an audience through written content.

A company preparing a new service can start educating potential customers about the problem that service will eventually solve.

A media organization planning a larger product can experiment with smaller forms of content first.

The scale may be completely different from ESPN and the ACC.

The principle isn’t.

The Long Game

The ACC Network officially launched on August 22, 2019.

But focusing only on that date misses the most interesting part of the story.

Three years earlier, the conference and ESPN had already begun the digital phase through ACC Network Extra.

Universities then spent years building production capabilities.

ESPN helped prepare campus personnel for the demands of the television network.

Meanwhile, the business of securing distribution continued right through launch and, in some cases, afterward.

None of that guarantees that every later success of ACC Network was caused by its pre-launch strategy.

That’s not the argument.

The more defensible—and more useful—lesson is that the ACC and ESPN did not wait until launch day to begin building the operation.

They developed infrastructure.

They created programming.

They accumulated production experience.

They established a digital presence.

And then they expanded that foundation into a 24-hour television network.

For businesses, that’s the lesson worth remembering.

The public may remember the day your product launches.

But the work that determines whether you’re prepared for that day usually happens long before anyone is watching.

The ACC Network played the long game.

And its business was being built years before the television network ever turned on.

Graphics created with AI-assisted design tools.
Visual concepts, editorial direction, composition, and final creative decisions were developed by Vallano Media.

Vicki O’Neill: Host of Connect The Dots Podcast

By Cheval John

Podcasting is still an important medium to get your message out to the world.

According to these statistics compiled by Convince and Convert:

75% of Americans are Now Familiar with Podcasting. …
55% of Americans Have Listened to a Podcast. …
Podcast Listeners Have Grown 37.5% in 3 Years. …
37% of Americans Listen to Podcasts Monthly. …
Monthly Podcast Listeners Have Grown 54% in 3 Years. …
Half of Americans Ages 12-34 Listen to Podcasts Monthly.

Podcasting is still the lowest medium out there because they are about 500 million blogs in the world.

The blogosphere is over saturated.

If have a blog, it can be very difficult to find the right audience because it seems like everyone is talking about the same topic.

Combine it with a podcast and you have a much better chance to grow your business.

Vicki O’Neill took advantage and started her own podcast, Connect The Dots, which interviews business leaders on marketing strategies.

I had the opportunity to interview her on What’s The Word? to find out what led her to start her own podcast and how entrepreneurship helped her to be a better business professional.

LinkedIn Is A Social Media Platform

By Cheval John

LinkedIn, which was created in 2003, is a unique business platform because it allows many of us to connect and build our network.

People can find podcast guest, post their skills, work history and other things that can allow them to find work.

It can also allow small business owners to find their ideal clients.

LinkedIn has also moved into the live streaming space recently.

Those who have a large following have access to live stream their events and shows.

I had written before about how to connect with people on LinkedIn by sending a personalized message.

It seems to me that they have taken the advice well as I have been seeing personalized invitation from those who I have not met in real life.

Though this is great, I have started to see a very disturbing trend: spamming

When I have seen the personalized invitation, I look at the person’s account and I then accept them.

A few days later, that same person is sending sales pitch in the messages.

I immediately delete the message and then disconnect with them.

When you send sales pitches after connecting, it shows:

1. You are very desperate

2. You just looking for a drive-by sale

3. You have not done your research.

Though LinkedIn is a business platform, you should not be selling to someone the minute they connect with you.

What you should be doing instead is building trust.

Ways that you can build credibility on LinkedIn

1. Interact with people.

If someone post something that is of value, you should share on their account how the article impacted them.

2. You can share articles yourself.

If you find an article that you believe will benefit your network, you should share it in your feed.
Even if no one comments at first, when you share articles consistently, someone might end up commenting and more than likely, end up connecting with you.

3. Write articles yourself on LinkedIn publishing platform

The LinkedIn publishing platform is still important despite what some might say.

It shows your expertise.

Plus, when your network see that you put a lot of time and effort in writing your article consistently, they will feel compelled to do business with you.

In their minds, they are thinking if you can give away all of this information for free, they will be willing to pay you to help them solve their pain points.

You can re-purpose your blog post on the LinkedIn publishing platform.

Just make sure to put a disclaimer saying: “This article first appeared in this blog”

To conclude, LinkedIn is not just a business platform.

It is a place where you can build valuable friendships.

One can argue that LinkedIn is a social media platform.

YouTube Are The Kings Of Live Streaming

By Cheval John

I have written before about how major media organizations are using live streaming to broadcast events.

Today have proven what we are going to be seeing for decades to come.

We have witness probably for the first time ever the bringing in of the new year from major cities around the world.

Previously, we would have seen reports of cities from around the world bringing in the new year after the event has occurred.

For us here in the United States, it brings a long yearning to see the celebrations of the new year especially from the new year’s eve celebrations in New York City on major television networks.

Many major networks brought us the live streaming from their location like the Canadian Broadcasting Corporation (CBC).

However, I have to give a lot of credit to The Telegraph, a british daily newspaper, who somehow managed to live stream the New Year’s Eve celebrations from around the world.

The good thing about this was there was not any commentary at all and no commercials.

We only saw from the party goer’s point of view the anticipation of the New Year.

For those of us who watch the New York City’s celebrations on a regular basis, we actually saw in real time from the participants point of view.

The live streaming of the New Year’s Eve celebration was broadcast from the YouTube account of The Telegraph.

Facebook Live is my favorite platform to live stream events because it is for my own community.

However, they are only allowed to live stream for up to four hours unless they have recently made changes.

I will admit YouTube are the kings of live streaming because their platform is video based from the beginning.

Plus, you can live stream you event as long as you want without any limitations.

I can say this year will be very epic and hope everyone will take stake in what we are about to see in the continuous evolution of social media.

Live Streaming “Stars” To Watch In 2020

By Cheval John

It has been 15 years since Facebook was launched.

One can argue that platform was the origins of social media.

Facebook allowed us to re-connect with people we have not seen in a long time.

Other platforms like Twitter (2006), Pinterest (2009), Instagram (2010), Snapchat (2011) has given us options to grow our brand and organizations.

I can say for sure, live streaming was the biggest creation this decade.

Smaller platforms like Blab were the early entries into live streaming that made social media more personal.

Blab basically allowed Twitter to grow indirectly because you had needed an account in order to use the live streaming platform.

When the bigger social media platforms entered the live streaming space, the smaller platforms either
dissolved or were bought out.

Now major media companies are joining in on the live streaming space.

Major League Baseball live streamed a few of their baseball games this year exclusively on their YouTube channel.

Cheddar successfully created their own non-linear channel using Facebook Live, Twitter and other platforms.

ESPN created their own live streaming platform, ESPN+ in 2018 which has grown to 3.5 million paid subscribers.

ESPN+ has allowed many mid-major universities to broadcast their games to a national audience.

I will delve deeper on ESPN+ in a future blog post.

In previous blog posts, you have seen a list of live streaming “stars” to look out for.

This list will be a bit different as I will include media organizations who are using live streaming to reach out to a newer audience.

For without further delay, here is the list of live streaming “stars” to look out for in 2020

1. Ai Addyson-Zhang
Dr. Zhang is the host of “Classroom Without Walls” a show which interviews educational and social media professionals.

2. Jessika Phillips

Jessika is the co-host of “Magnet Marketers” live streaming media training

3. Mike Gingrich

Mike is the co-host of “Magnet Marketers” live streaming social media training.

4. Kami Huyse

Kami is the host of Social Media Breakfast which meets the second friday of every month.
The event is live streamed on their facebook page.

5. France 24

France 24 is a media organization which live stream their news segments every half hour on YouTube

6. Bloomberg TV
Bloomberg TV has recently started live streaming their business news on their YouTube channel

7. Meisha Johnson
Meisha is a journalist who live streams on Facebook

8. Europe 1

Europe 1 is a french radio station that live streams their shows on YouTube