Michelle Muenzler, Author and Nicknamed “The Cookie Lady”
By Cheval John
January 10th, 2018
Today’s episode features Michelle Muenzler, who is an author of many books and a speaker.
She has spoken at many conventions around the state of Texas including the Houston Comicpalooza.
The backstory of how I met Michelle happened when I was a last minute substitute to moderate a panel about how writers use social media to build brand awareness for a self-published author at Comicpalooza last year.
I had always heard a lot about Comicpalooza and how it was filled with celebrities who build their status with past shows.
Living here in Houston the last couple of years, I knew this was my opportunity to attend the famed event, so I was happy to moderate the panel.
While preparing for the writer’s panel in the meeting room, Michelle walked in asked if anyone wanted cookies she made.
I gladly accepted and I got to hear her presentation at comicpalooza.
In this episode, you will hear:
-what led Michelle to become a fiction author full time
-the importance of social media
-her favorite sports team
-why she left Twitter
-why she brings cookies at every convention she attends
This episode was recorded on Facebook Live via Blue Jeans Network late last year.
Snippet on Vallano Media TV (I had dropped my bag which had the computer and my screen had turned green. Thankful the computer is o.k.)
Full episode on BlogTalkRadio
Website: www.michellenmuenzler.com
Quotes from Michelle Muenzler on:
SPEAKING AT CONVENTIONS
Conventions are a lot of fun.
They are a lot of work, but a lot of fun.
I’m naturally kind of an introvert, so extroverting for a weekend takes a lot of work and mental preparation and a little body armor.
There’s something about just being able to go in and be on a panel with a bunch of other writers and just kind of talk shop that I know is really enjoyable.
The fact that comicpalooza (houston) invited me back two years in a row has been awesome.
I’m hoping to go again this next year (this year).
I do a lot of the Dallas area conventions, the small library conferences up at Roanoke (Texas).
Austin (Texas) has armadillo con which is always a lot of fun.
So it’s a great way to connect with people and hang out with other writers.
You get to hang out with fans and booksellers.
It’s like a giant happy family.
SOCIAL MEDIA
It can be a terrible distraction, but also a wonderful way to connect.
I tend to mostly hang out on Facebook because I can control a bit better how much I’m interacting.
I used to do a whole lot of Twitter, but I found myself obsessing too much over reading every single thing that every single person on my feed posted and it just got to be way too much.
I can’t shut my brain down enough to kind of let it be for the day and interact whenever I happen to cross over.
It’s been really great for getting writer news like information on markets.
Information on what’s going on in the industry.
Get to chat with fans and hear about everyone’s cats.
It’s allowed me to kind of get in touch with a lot more people.
FACEBOOK BEING HER FAVORITE PLATFORM
I think I like it because it’s a slightly longer format, but not too long.
It’s happening somewhat real time, well Facebook algorithms aside from how they keep screwing with the order we see everything.
People are posting whenever they feel like it.
They can post longer things about what’s going on in their lives.
You have a little bit of a chance to kind of react to it and talk about it.
It’s all consolidated in one space.
So it’s not quite as lengthy or like thrown out as a blog is.
I keep track of a number of blogs.
But I have a little bit of trouble just connecting with them on that same personal level.
There’s just something about being able to instantly interact on Facebook, but with it not being too short.
Like a comfort medium.
BRINGING COOKIES TO EVERY CONVENTION
What I found at conventions as a short story author is it’s a little bit easy to kind of disappear.
Even a lot of novelists kind of struggle with standing out.
It’s a very highly competitive industry full of fantastic writers.
So you want to stand out a little bit.
I found number one, the cookies kind of helped people remember me based off of that.
In addition, I also am rather the introvert and I found the cookies kind of helped give me a safety net or a magical shield a la Captain America minus flinging it at people.
When in doubt, pass out the cookies.
I can meet people and just randomly walk around and be like, “greeting stranger, have a cookie.”
It’s made it a lot easier actually to meet people and to break ice and to not get all caught up in my own head.
It’s been very useful for that and people actually recognize me.
At armadillo con this year (last year), someone came up and they’re like, “oh my gosh, you’re the cookie lady from comicpalooza.”
It works.
I spend the entire day before every convention baking those 700 cookies.
So it’s a lot of work, but a lot of fun and everyone loves cookies.
Deirdre Breakenridge, Owner of Pure Performance Communications
By Cheval John
November 8th, 2017
Today’s episode of What’s The Word? features Deirdre Breakenridge, founder of Pure Performance Communications.
Deirdre has written many books on public relations and social media.
Her recent book “Answers for Modern Communicators: A Guide to Effective Business Communication” deals with how professionals and college students can be successful communicators in a business environment.
She is also the host of #prstudchat, a twitter chat which speaks about how college students can learn more about the public relations field and how they can prepare themselves once they graduate from college.
In this episode, you will hear:
-Deirdre’s process in writing her first book
-The importance of live streaming
-On why she started the podcast, “Women Worldwide”
-On hosting “The PR Influencer Show” on Nasdaq
This episode was recorded on Facebook Live via Blue Jeans Network before airing on BlogTalkRadio.
Snippet on Vallano Media TV
Full Episode on BlogTalkRadio
Website: www.deirdrebreakenridge.com
Twitter: @dbreakenridge
Quotes from Deirdre on:
PUBLIC RELATIONS
Public relations has changed so much because of social media and the way businesses have to be more flexible.
People would go online at any time and if they wanted something, we had to be there.
If you are going to support a business, you have to be ten steps ahead and to understand and listen and know where the pain points are in the market and with the customers to be able to help that business.
NEW MEDIA
I knew we had to embrace new media.
It was a different way of communication and how we approached, not just traditional journalists, but different types of media and where people wanted to receive their news.
In 2003, I had a huge wake-up call.
My team went in to pitch a CEO and his team on a tech product and we were probably a little over-confident.
We thought we knew exactly where we could get the message out through what channels.
After we pitched on how we were going to launch this load balancer product, he kind of looked at me and said, “Okay, that was good, but where’s all the new stuff that’s really going to excite our end users? Where are they going to embrace things?”
What he was saying was why aren’t you talking about blogs.
I had written about that in my second book, which is really ironic that I was writing about blogs, but not pitching that.
I went back to my agency that day and said, “No matter how ahead we think we are, we are not.”
“We are now going to start opening up technology for our public relations professionals. They need to be hands-on in the back end of websites and content management systems.”
“I want public relations people to upload news releases and photos. I want them hands-on with technology.”
They thought I was crazy.
That was the start of “We have to be flexible, we have to move, there’s new things out there.”
Public relations people have to embrace and move forward.
BRANDS BEING MEDIA COMPANIES
They are content machines and they are not just sharing content for the sake of getting their messages across.
They are educating and becoming thought leaders.
They are having other people come in, be correspondents and share news and information and do interviews.
It is a whole new dynamic.
I was sitting with a financial services company recently.
They now have an in-house studio for video production because they are thought leaders in their space and they are going to be doing interviews.
We see this a lot more.
That is the kind of storytelling and brand journalism you want to bring to the table to be a media company.
LIVE STREAMING
I think it is a great opportunity.
It is almost the no bull crap way of getting out some really good transparent information.
You are talking to a person who grew up in the agency world where we would not put out anything.
This is a new way of being able to tell stories and to share who you are and what you do.
To give a piece of yourself as an entrepreneur and to show your passion through a live stream is really important.
If you enjoy this episode, you can share via the social media icons below.
Also, who would you like to be a guest on the show?
Maria Ross Shares About Building Momentum In Your Business
By Cheval John
A brand is about building it’s reputation.
This was the quote shared by Maria Ross, founder of Red Slice, when she made her seventh appearance on What’s The Word?
In this episode, you will hear:
-How To Streamline Your Marketing
-How To Align Your Target Audience With The Work You Are Good At
-Why Some Businesses Might Not Need To Be Active On Social Media
-Figuring Out Your Goals Before Starting On Any Social Media Platform
Snippet of The Interview on Vallano Media TV
Full Episode on BlogTalkRadio
Here is the backstory to why Maria has been on the show seven times.
I found out about Maria through Twitter three years ago when Amy Schmittauer Landino mentioned about being featured in her second edition of her book, Branding Basics For Small Business.
I knew she would be a great fit for the show.
So we scheduled the show to air live on BlogTalkRadio.
Maria shared value to my audience on how she founded her company and the health scare which led to her self-published memoir.
I did not know she would become one of the most valuable mentors indirectly.
I also would not have known she would be the only person to have made seven appearances on the show.
Maria is an example of how to grow a business the right way.
She understood the power of the press when starting out with her business.
Maria did not go after the big name media in the early stages of her company.
Instead, she went for the niche media for the first few years of her business before the mass media discovered her.
She has shown her humility and giving spirit which has allowed her to get clients regularly.
You can find out more about Mrs. Ross’ company and her social media accounts at
Website: www.red-slice.com
Facebook: Red Slice
Twitter: @RedSlice
If you enjoyed this episode, can you kindly share it via the social media icons below?
Cynthia Bazin’s Transition To Founding “The Smart Chic”
By Cheval John
Live video has changed the way how we interact on social media.
Before, we would chat with many people via social media platforms like Facebook (Instagram), Twitter, LinkedIn, Snapchat, YouTube to keep up with what is happening in the world.
With Twitter, it made communication much easier in “real time” because of the instantaneous response.
When live streaming arrived in 2015, interaction on social media went to the next level with no signs of slowing down.
According to Cisco, 82% of all internet traffic will be drived by video by 2021.
Which means if you are not using video for your business, it will become much harder to reach your ideal audience in the future.
Another reason why you should be using live video is to meet people you would not have met before even with social.
I was very fortunate to have met Cynthia Bazin two years ago via live streaming.
She was among the early adopters of Periscope and also made some guest appearances on shows which was hosted on the now defuncted video platform called blab.
Cynthia have the drive of helping business owners to be laser focused and her company “The Smart Chic” is centered on her values.
I had the opportunity to interview Cynthia on this week’s episode of What’s The Word?
The show was recorded on Facebook Live via Blue Jeans Network
In this episode, you will hear:
How she transitioned from a private investigator to running her company
Why she did not dive immediately into entrepreneurship
How to run a business on the side while you working in a toxic company
How she overcame doubts to become successful with her company
How live streaming help take her business to the next level
The importance of having a mentor
Why video should be part of the business’ marketing strategy
Snippet of the interview on Vallano Media TV
Full episode on BlogTalkRadio
Cynthia Bazin’s Business Website: www.smartchic.me
Facebook: The Smart Chic
Twitter: @thesmartchic
Did you enjoy this post and who would you want to make a guest appearance on the show?
Podcast Anniversary Milestone Worth The Wait
By Cheval John
February 7th, 2018
Today’s episode of What’s The Word? featuring Kate Frappell, Design Lead at ManageFlitter is a very special show.
Kate is also the co-host of It’s A Monkey Podcast and is the producer of the popular twitter chat, #socialroi, hosted by Madalyn Sklar.
This episode marks the fifth year anniversary when I started the podcast on this very day.
I basically used my cell phone to host the show because I felt at that time I did not have the resources to spend on a microphone or editing type of equipment that goes into podcasting.
The platform I still use to this day to launch this show, blogtalkradio, made it simple for non-tech people like me to schedule the show and allow me and the guest to dial into the platform.
From there, the show goes live as an online radio show and then they process the interview and turn it into a podcast feed to distribute to iTunes (now apple podcasts), stitcher and google play music.
I honestly had planned to start the podcast in january after I had created the account with blogtalkradio.
However, the guest basically changed her mind and let me know she could not be a part of the podcast.
This taught me a lesson which I basically would recommend to anyone who is thinking about starting a podcast.
Never ask someone outside of the people you know very well to be a guest on your show if you are just starting out with a podcast.
Most of the time, the outside people will be nervous because they do not know what to expect if you are launching a podcast for the first time.
It is much better to have a track record of your show when you are pitching to most of the big name people because they want to make sure that your podcast fits their business or their brand.
My first guest was a professor at Sam Houston State University (SHSU), who had served in the white house during the ford and reagan administration.
I will admit that a bit of miscommunication led to a shaky start in the early going of the show.
But when the guest arrived, the show went well and had over a 1,000 downloads to my surprise.
In the first year and a half of hosting the show, the majority of my guests were professors and college coaches from S.H.S.U.
From there, the guest became more diverse due to the fact that publicist were reaching out to me to interview their clients and even from building long term friendships on social media.
Then the live stream revolution changed the direction in how I host the show.
Meerkat was launched in february of 2015 and was introduced at South by Southwest the following month of the same year.
Ironically, Periscope was launched in March of that same year and became an “instant hit” with consumers.
The live video platform, blab, was launched around mid-summer of 2015.
This app was the first to host entirely on computer and not on smartphones which gave people like me who did not own phones with apps at that time to participate in the live streaming revolution.
It also had the ability to record the live stream which would be saved as an mp4 video and a mp3 audio which made it easy for me to upload to blogtalkradio.
This also made me realized that I would need a quality microphone to make the live stream work.
So I bought my first microphone and jump right in the live streaming revolution.
As the saying goes, social media changes in an instant.
And that is what happened to the live streaming apps.
Meerkat disappeared within a year and blab basically disappeared in that same time frame.
While Periscope later integrated with Twitter and Facebook Live was officially launched in early 2016.
What is interesting to note is that the smart video companies have pivoted their services to be as compatible with the bigger social media platforms which are dominating the live streaming revolution.
Platforms like Zoom and Blue Jeans Network, which has been in business for years before the live streaming revolution, integrated their platform with the likes of YouTube Live and Facebook Live.
So now I am recording all of my podcast using facebook live via blue jeans network and today’s episode is part of it.
In this episode, you will hear:
-how Kate decided to become a designer
-how she became the lead designer for ManageFlitter
-what inspired Kate to live in Canada for an extended period of time
-the importance of live streaming
-why businesses should embrace social media
This episode was recorded on Facebook Live via Blue Jeans Network in January of this year before ManageFlitter’s one year anniversary of hosting the #socialroi chat.
Snippet on Vallano Media TV
Full Episode on BlogTalkRadio
Website: www.katefrappell.com
Twitter: @katefrappell
Quotes from Kate Frappell on:
STARTING THE #SOCIALROI TWITTER CHAT
I think mainly we just wanted to get the manageflitter name out there and better build relationships with our customers and our audience.
From our point of view, get inside the minds and find out what products they are using, how they are using them, why they like certain things and learn from them so that we can implement it into the internet social as well.
It’s been really good.
When I first started, I was like, “Oh, I’m not sure this twitter chat thing is all about” and now, I really like it.
I think they’re great.
I’ve met a lot of great people through twitter and joined all sorts of different twitter chats and had opportunities like this to talk on podcasts.
It’s been really good.
Great exposure as well.
That’s sort of the journey for #socialroi.
BUSINESSES HOSTING OR PARTICIPATING IN TWITTER CHATS
Twitter chats are an opportunity to log in and chat with other like-minded people or people who know more than you.
If you are an entrepreneur and you want to learn about, let’s say, social media marketing, you could jump on the #socialroi chat and find out how you can improve your return on investment using social media.
Everybody in the chat talking about the same thing.
We have different topics every week and you can just learn so much as an individual or as a small business.
You can meet people who give you business opportunities.
It’s sort of a never-ending cycle.
I think it’s really worth putting the time into networking.
From a personal point of view, I mean a lot of entrepreneurs starting out are very busy and there is a lot of networking events that you physically have to attend.
But for a twitter chat, you just have to log in.
You do not have to even leave your desk.
I think it’s fantastic.
LIVE STREAMING
I think it’s still growing to be honest.
I do watch some live streams, but they are not the first thing I go and look at.
If I log into facebook, I’m sort of just scrolling through my newsfeed as I am used to.
But, I will click on the occasional live stream and they end up being very valuable.
So I think it’s just a matter of time before people kind of adopt and get use to watching these live videos and understanding who’s behind the businesses that are hosting them.
I think I read recently that 80% of people would rather watch a video than read something, especially people on social media.
I think it’s gonna be good.
I think it’s really going to take off.
The other thing as well is it’s evergreen.
For example, even if someone’s not watching this video right now, it’s going to be on your facebook page and people can come back and watch it at any time.
PODCASTS
Podcasting is becoming more popular definitely.
Even if you look now at the amount of softwares that are out there to help with podcasting.
One of the big problems we have with the monkey podcast is not getting enough analytics.
The fact that Apple is actually building this software to look into the analytics of podcast listeners is saying a lot like where podcast is going, how popular it is, why people are listen to it.
Business people and entrepreneurs are going to need it if they are going to take on podcasting.
It has a lot of potential especially with mobile devices now.
It’s nice to listen to something other than music sometimes.
WORKING REMOTELY
We use slack internally.
That makes it super easy to message each other.
Slack made a huge difference in opening that communication online.
Plus, the time zone is not terrible.
9 a.m. in Sydney, Australia is about 2 p.m. pacific time here in the west coast of Canada.
So I have the morning by myself and then the afternoon, everybody is online.
It’s basically like working in Sydney, Australia in the afternoon.
It’s been really good.
Twitter obviously helps as well.
Everybody is on twitter quite a bit because the whole product surrounds twitter.
I would say that there’s e-mails as well and a little bit of skype.
Really, I just have to credit slack.
ON MOVING TO CANADA
What led me to come over here was I’ve always really liked Canada for some reason.
My aunt would give me travel guides to Canada for Christmas.
In 2015, I did a lot of traveling to New York, East Coast Canada, West Coast Canada and Alaska before going back home.
I got a taste of the different parts of Canada and most of the highlights which is sort of the nature of the bus tours.
I really like the west coast of Canada and knew I wanted to come back here.
I kept working and saved money.
Then I was like, “You know what, I really want to go and live there.”
I applied for my visa and I got it.
I had a chat with Kevin (Garber), who is the boss of Manage Flitter and he thought about it for a bit and said, “Look, we rather you keep the job and work remotely than quit.”
I said, “Thank you.”
I really like the team.
It worked out really well.
That’s how I ended up here.
BUSINESS OWNERS OR EMPLOYEES WORKING REMOTELY
I would recommend it in the sense.
If you have not worked remotely before, it’s a whole new adventure.
Make sure you put the time into your day and have the discipline to work, but also have the discipline to switch off because you can just stretch your work day out forever.
I’m finding a good balance and the flexibility is amazing.
So sometimes, if I want to do something fun in the morning, I can and then I can start my day a little bit later and I’ll be online when everyone in Australia is online and I can work a little bit late into the night to make up for that.
It’s a huge learning curve from a working career perspective.
If you go to a new place, it’s a whole new culture to learn.
You make a lot of new friends.
You have to put yourself out there.
It sort of pushes you outside of your comfort zone which is really important I think.
Who would you like to be a guest on What’s The Word? in the future? You can leave your comment below.
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